Commerce & Retail

THE RIGHT DATA,
AT THE RIGHT
MOMENT

RIV4 automates document management for commerce and retail companies: orders, Delivery Notes, invoices, price lists and statements — with no more manual data entry.

RIV4 commerce and retail document automation
Ingros Fluido Dinamica Dexive Acquatica Telos Plasson Bergamaschi Vaporusa Clerici

Every format, every segment.

RIV4 is designed to operate across the full variety of commerce and retail documents, with no standardisation required on input.

Documents handled
Orders
 Sales & purchase orders via email, attachment, body, PDF, Excel
Delivery Note
 Delivery Notes with variable layouts per supplier or client
Invoices
 Electronic, paper and foreign invoices — XML, PDF, scans
Price Lists
 Supplier catalogues and price lists in any format
Promotions
 Promotional flyers and campaign sheets per period
Statements
 Bank and credit-card statements for reconciliation
Expense Notes
 Receipts and expense reports with attachments
Product Sheet
 Technical description of the products

All retail segments, in a single platform

Operational coverage
Operational segment
Main documents processed
Wholesale & distribution
Order Delivery Note Invoice
Large-scale retail (GDO)
Order Delivery Note Invoice
E-commerce & omnichannel
Order Invoice Delivery Note
Retail chains & franchising
Invoice Price list Promotion
Food & fresh retail
Delivery Note Order
Procurement & purchasing
Order Supplier price list Product sheet
Import & foreign suppliers
Foreign invoice Delivery Note Customs docs
Administration & finance
Invoice Bank statement Expense note Delivery Note

Real automation, for commerce and retail operations.

Three key operational scenarios where RIV4 eliminates manual work and transforms the way commerce and retail teams handle documents.

Use cases
1 Sales & purchase orders

Automatic order entry into ERP / CRM

Retail and commerce companies receive hundreds — often thousands — of orders per day via email, portals and EDI. Managing them manually requires 1–2 dedicated staff for every €10–20M in revenue. With RIV4, the entire intake, reading and data-loading workflow runs autonomously, eliminating delays, errors and operational costs.

Operational efficiencyAutomatic intake and import from email body and attachments (PDF, Excel, etc.), WhatsApp — ready for the ERP in seconds.
Data accuracyElimination of transcription errors. Automatic cross-check against product and customer master data.
Resource savingsStaff focus on sales and planning, not copy-pasting.

How the process works

1
Automatic intakeRIV4 reads the body and attachments of every incoming order — email, portal or EDI.
2
Data extraction & enrichmentRelevant data is extracted and enriched using your custom business rules.
3
Validation & verificationConsistency checked against product and customer master data in the ERP.
4
Output & creationOutput in JSON, XML, XLS, CSV — ready for ERP/CRM. The order is created automatically.

How the process works

1
Multi-channel captureDelivery Notes arrive via email, scanner, portal or FTP, in any format — even photos.
2
Layout-agnostic readingHeader and line items extracted regardless of the supplier's layout.
3
Smart matchingLines reconciled against the originating order and master data.
4
System updateGoods receipt and stock movements pushed to ERP/WMS automatically.
2 Delivery Note

Delivery Note receipt & warehouse automation

Every inbound delivery comes with a Delivery Note. Reading it manually, matching it to the open order and updating stock takes minutes per document — multiplied by hundreds of deliveries a day. RIV4 reads any Delivery Note layout and closes open orders automatically, updating warehouse stock in real time.

Zero-touch goods receiptThe Delivery Note is captured from any source — email, scan, photo. Items, quantities and lots are extracted and matched to the open purchase order in seconds.
Automatic stock updateOnce matched, RIV4 pushes the received quantities straight to the WMS or ERP — no manual warehouse entry required.
Discrepancy detectionAny mismatch between Delivery Note and order is flagged immediately, before goods are put away and before the invoice arrives.
3 Electronic & foreign invoices

Invoice capture & three-way matching

Electronic, paper and foreign invoices pile up in accounting. Manual entry and matching against orders and Delivery Notes absorbs hours and delays approvals and payments. RIV4 extracts every line, matches it three-way and routes it straight for posting.

Closed-loop controlAutomatic three-way match between invoice, order and Delivery Note before posting.
Faster cycleInvoices ready for approval in seconds, not days — no late-payment risk.
Compliance readyXML, PDF and foreign formats handled natively, fully GDPR compliant.

How the process works

1
Automatic intakeElectronic (XML), PDF and foreign invoices captured from every channel.
2
Line-level extractionHeader, totals, taxes and line items read and fully structured.
3
Three-way matchingInvoice cross-checked against order and Delivery Note; discrepancies flagged.
4
Output & postingValidated data exported to the ERP for automatic registration.

Real results, real companies.

How leading commerce and retail companies have transformed their document management with RIV4.

Delivery Note
CRAI Large-scale grocery retail

CRAI processes thousands of Delivery Notes every day across its retail network. Manual document handling was causing invoicing delays and reconciliation disputes with suppliers.

Reduction in Delivery Note processing time 92%
Faster goods receipt 3d
Earlier invoicing cycle 4

RIV4 turned a process we considered structurally slow into something completely invisible. Today our Delivery Notes reconcile themselves.

— Head of Operations, CRAI

Automated Delivery Note reconciliation
Orders
Cambielli Edilfriuli Building-materials distribution

With branches across multiple regions, Cambielli faced systematic delays entering orders that arrived as photos, scans and emails in dozens of formats.

From document to system <30s
Order backlog 0
Order entry errors -78%

Our branches just take a photo. RIV4 does the rest. We have completely eliminated the order backlog that had been plaguing us for years.

— Supply Chain Director, Cambielli Edilfriuli

Real-time order capture

Ready to eliminate data entry from retail?

RIV4 adapts to your operational workflow within weeks.
No standardisation required.
No documents to reformat.

Request a demo