Logistics & Transportation

THE RIGHT DATA,
AT THE RIGHT
MOMENT

RIV4 automates document management for transport and logistics companies: orders, Delivery Notes, CMRs, waybills and bookings — with no more manual data entry.

RIV4 logistics document automation
STEF Italia Integroup Francesco Parisi Transitalia MD Sea Essedi Log Intermodal NolPal Broad Bco Ricolfi

Every format, every segment.

RIV4 is designed to operate across the full variety of logistics supply chain documents, with no standardisation required on input.

Documents handled
Transport Orders
 Mandates via email or attachment — message body, PDF, Excel
Delivery Note
 Domestic transport documents with variable layouts per client
CMR
 International road consignment note, standard format
AWB
 Air Waybill for air freight and international shipments
Bill of Lading
 Maritime consignment note for container shipping
CIM
 International rail consignment note
Customs Documents
 Import/export, international shipments, port terminals
Multimodal Waybill
 Documents for road–rail–sea integrated routes

All transport segments, in a single platform

Operational coverage
Operational segment
Main documents processed
Domestic road transport (FTL / LTL)
Transport order Delivery Note Waybill
International road transport
CMR Transport order
Container / maritime transport
Bill of Lading Customs docs Transport order
Intermodal transport (road–rail–sea)
Multimodal waybill CMR Bill of Lading
Air freight
AWB Customs docs Transport order
Freight forwarders / Forwarding houses
Waybills Customs docs Shipping mandates
Refrigerated transport
Delivery Note Domestic waybill / CMR Transport order
Customs / import–export
Customs docs CMR AWB Bill of Lading

Real automation, for real processes.

Four key operational scenarios where RIV4 eliminates manual work and transforms the way logistics teams handle documents.

Use cases
1 Transport orders

Automatic order entry into TMS / ERP

Transport companies receive hundreds — often thousands — of orders per day via email. Managing them manually requires 1–2 dedicated staff for every €10–20M in revenue. With RIV4, the entire intake, reading and data loading workflow runs autonomously, eliminating delays, errors and operational costs.

Operational efficiencyAutomatic intake and import from email body and attachments (PDF, Excel, etc.) — ready for the TMS in seconds.
Data accuracyElimination of transcription errors. Automatic cross-check against master data in the ERP.
Resource savingsStaff focus on coordination and planning, not copy-pasting.

How the process works

1
Automatic email captureRIV4 reads both the body and attachments of every incoming order email.
2
Data extraction & enrichmentRelevant data is extracted and enriched using custom business rules.
3
Validation & verificationConsistency checked against master data in the management system.
4
Output file generationOutput in JSON, XML, XLS, CSV — ready for TMS/ERP import. The order is created automatically.

How the process works

1
Multi-format capturePDF, scans, JPEG: every format is captured from any receiving channel.
2
Extraction with tailored rulesData configured per document type or supplier — free-layout domestic Delivery Notes, standardised CMRs.
3
Validation against ERPAutomatic cross-check with master data and synchronisation with the management system.
4
Intelligent archivingAutomatic organisation by client/supplier using custom logic. Always searchable.
2 Delivery Note & CMR

Intelligent management & archiving of transport documents

Delivery Notes and CMRs are the documentary proof of service rendered. Their manual handling — still widespread today — consumes valuable resources and delays active invoicing. RIV4 fully automates capture, data extraction, validation and archiving, even with handwritten signatures and heterogeneous layouts.

Zero-delay document handlingCapture from any source (PDF, scans, JPEG). Automated validation including interpretation of handwritten signatures and annotations.
Compliance & traceabilityEvery archived document respects business logic. Audits, claims and anomalies always manageable in a few clicks.
Administrative team freed upLess end-of-month pressure. Staff dedicate their time to management functions, not manual filing.
3 Waybills (LDV)

The driver becomes a real-time operational asset

In container transport, every delay in processing waybills creates inefficiencies across the entire supply chain. RIV4 introduces an operational model where the driver simply takes a photo of the document: within seconds, clean data reaches the back office — no bottlenecks, no waiting, no errors.

Real time from road to officePhoto of the document → data extracted and transmitted in seconds. Anomalies detectable while still on the road.
Operational versatilityWorks on photos, JPEGs, scans. Reads handwriting too. Logic configurable per company.
Back office unburdenedThe driver sends clean data directly. Zero downtime for mobile staff, zero pressure on operations teams.

How the process works

1
Driver takes a photoThe driver photographs the document with their smartphone — no dedicated app required.
2
Instant extractionRIV4 captures the photo and extracts data in real time, including handwritten signatures and notes.
3
Automatic validationData is verified and structured according to configured operational rules.
4
Transmission to the officeCorrect data sent directly to the relevant team within seconds of receipt.

How the process works

1
Request captureIncoming email with attached documents: invoice, customs forms, VGM, declarations — any format.
2
Port & vessel identificationRIV4 identifies origin/destination and automatically selects the reference carrier.
3
Equipment definitionCorrect loading unit identified with automatic request for any missing information.
4
Portal submissionAutomatic form-filling on the carrier's platform via API, FTP or direct integration.
4 Maritime Booking

Automatic processing of booking requests

Freight forwarders handle booking requests composed of heterogeneous documents — invoices, customs declarations, VGM weighing certificates, various forms — with completely different layouts. The manual data entry process into carrier portals is slow, costly and error-prone. RIV4 automates every stage, from reading the request to final submission on the carrier's platform.

Zero data entry on carrier portalsFrom email receipt to submission on the carrier portal: fully automated, no human intervention required.
Advanced semantic validationVerification against master data and business parameters. Automatic archiving by client, supplier and document type.
People on high-value tasksOperations staff are freed from data entry to focus on logistics coordination, client management and strategic planning.

Real results, real companies.

How leading transport and logistics companies have transformed their document management with RIV4.

Delivery Note & CMR
STEF Italia Temperature-controlled logistics

STEF Italia processes over 3,500 Delivery Notes every day related to fresh and frozen food deliveries across Italy. Manual document handling was causing invoicing delays and compliance risks within the agri-food supply chain.

Reduction in Delivery Note processing time 92%
FTEs redeployed to value-added work 3d
Earlier invoicing cycle 4

RIV4 turned a process we considered structurally slow into something completely invisible. Today Delivery Notes process themselves.

— Head of Operations, STEF Italia

Automated Delivery Note / CMR management
Auto booking
Francesco Parisi SpA Freight Forwarder, est. 1807

Francesco Parisi handles hundreds of maritime bookings monthly across different carrier portals, each with unique formats and requirements. The data entry process required 3 dedicated operators and frequently generated input errors that delayed shipments.

Operators freed from data entry 3
Booking input errors -65%
Volume handled with same headcount 4

We are a forwarding house with over 200 years of history. RIV4 has shown us that the future is built by automating the repetitive parts, not the relationships.

— Head of Operations, Francesco Parisi SpA

Automated maritime booking
Transport orders
Integroup Integrated logistics & port terminals

Integroup received over 1,200 transport orders per day from clients using completely different formats. Despite partial EDI adoption, a significant share of orders still required manual intervention to complete missing information in the management systems.

Orders/day automated 1.2K
Imported data accuracy 99%
Average time per order -85%

EDI wasn't enough. With RIV4 we finally have a system that truly understands our documents — whatever form they take — and brings them straight into the TMS.

— IT Manager, Integroup

Automated transport orders

Ready to eliminate data entry from logistics?

RIV4 adapts to your operational workflow within weeks.
No standardisation required.
No documents to reformat.

Request a demo