THE RIGHT DATA,
AT THE RIGHT
MOMENT
RIV4 automates document processing for energy and gas utilities: bills, contracts, activation forms and identity documents — with no more manual data entry.
Every format, every segment.
RIV4 is designed to operate across the full variety of utility company documents, with no standardisation required on input.
Energy and gas invoices, digital PDF, scanned or photographed
Supplier switch, new connection and sub-metering requests
Supply contracts with variable layouts across energy providers
Identity cards, residence certificates and fiscal codes for onboarding
All utility segments, in a single platform
Real automation, for real processes.
Three key operational scenarios where RIV4 eliminates manual work and transforms the way utility teams handle documents.
Automated bill data extraction
Utility companies process tens of thousands of bills every month across multiple suppliers and formats. Manual entry of consumption data, meter readings, account numbers and due dates is error-prone and labour-intensive. With RIV4, all fields are extracted automatically from any bill format and pushed directly into your CRM or billing management system.
How the process works
How the process works
Instant customer onboarding from ID docs
Activating a new utility contract requires capturing data from identity documents, residence certificates and fiscal codes. Manually transcribing this data creates bottlenecks in back-office operations, especially during high-volume periods. RIV4 reads identity cards, passports and certificates in seconds — with accuracy above 99%.
Automated form completion & routing
Utility operators manage dozens of form types daily: supplier switches, new connections, sub-metering requests and technical inspection reports. RIV4 reads incoming documents, classifies them by type, extracts the relevant fields and automatically compiles the output form — ready for submission to the grid operator or internal system.
How the process works
Real results, real companies.
How leading energy and gas utilities have transformed their document management with RIV4.
A multi-service energy operator was manually processing thousands of bills from multiple suppliers each month, creating reconciliation delays and data entry errors in the billing platform.
RIV4 processes thousands of bills per month without our team touching a single one. The data flows directly into our billing platform.
A regional gas distributor was manually transcribing identity documents and residence certificates for every new contract activation, causing delays during peak onboarding periods.
We cut supplier switch processing time by 75%. RIV4 reads identity documents and pre-fills every form — instantly.
A multi-service utility handling hundreds of voltura, new connection and sub-metering requests per day was spending significant back-office time on manual form compilation and routing.
Voltura forms that used to take 20 minutes now complete themselves in seconds. Our back-office team is finally focused on real customer service.
A national grid operator was processing over 2,800 meter readings per day from field technicians. Photos, handwritten forms and digital files all required manual review and data entry before system posting.
Our field technicians just photograph the meter. RIV4 extracts the reading and posts it directly to the platform — no calls to the back office.
Ready to eliminate data entry from utilities?
RIV4 adapts to your operational workflow within weeks.
No standardisation required.
No documents to reformat.